State Farm® Insurance Agent Ken Brown

"Steven is very calm and collected. He is very patient and takes the time to work with you. Would recommend to all getting insurance."

"I have had a great experience with Ken Brown's State Farm Office. Steven was very prompt and helpful with everything. I greatly appreciate the professionalism and responsiveness."

"Steven provided me with excellent customer service. I would highly recommend State Farm to everyone, especially if you ask for Steven."

"I wanted to recognize Steven for the great service he delivered, he provided me with the help I needed in anyway that he could, around this time last year I was searching around for different quotes and my family was also looking for a new policy and came across Steven and they recommended me to him due to how helpful he was, kind and supportive with saving as much as you can while still having the same coverages you already have just at a better rate. I ended up contacting him around this time last year but due to things on my record he recommended that I wait for them to fall off and then start with the new policy so that it will be much cheaper, next thing you know a year later he followed up with me to see if I still wanted to take the offer on the new policy, and that goes to show that he cares about providing the best service he can with what he has to offer at State Farm. Once again thank you Steven for all your help!"

"Steven was very patient and took the time to price out several different quotes based on different deductible amounts and optional insurance services above state minimum requirements."

"Thank you Steven for your support and help with adding a vehicle to my policy! I highly recommend Len and his team!"

"I had a great experience at Ken Brown’s State Farm office, and I really want to recognize Sara Coleman for the way she helped me. From the moment I arrived, she made me feel welcome and comfortable, which honestly made a big difference. Even though my quote wasn’t the lowest I’ve seen, Sara took the time to explain everything clearly and made sure I understood what I was getting. She helped me get my car fully insured and even walked me through adding my son as a first-time driver. What I thought would be stressful ended up being simple because of her. Sara was professional, patient, and very easy to work with. She has a warm, genuine smile that just makes you feel at ease — nothing forced, just her being herself. Because of the way she treated me, I’m recommending my family to this office without hesitation. If you’re thinking about State Farm, definitely ask for Sara Coleman. She truly deserves the recognition!!!"

"Steven L. Is great and very helpful. Always responds quickly and accurately. I will not deal with another insurance company due to how awesome Steven is. I cannot recommend Ken Browns office enough. They are all very polite and professional!"

"I can't say enough good things about Steven! After years of using online-only insurance companies, I decided to give State Farm a try, and I'm so glad I did. Steven took the time to meet with me multiple times to go through EVERYTHING. He compared my old policy line by line with what State Farm could offer, and we ended up getting coverage for 2 cars and 2 houses while actually saving a lot of money. What really impressed me was how he educated me throughout the process. He explained insurance terms I'd never really understood before, helped me look up my car's value in the Kelly Blue Book, and discussed what levels of coverage made sense for MY specific situation. He even recommended a defensive driving course (which we could take online) that significantly reduced our premiums. Steven also went above and beyond when I was buying one of my homes. The property needed some trees cut down to maintain a good premium, but it was impossible to get contractors scheduled in the required timeframe. Steven worked hard to get me an extension so I could still get the house insured without issue. He handled the communication with my mortgage lender for the home insurance premium. The coordination was top-notch from start to finish. When we purchased a car, I emailed Steven the VIN and quickly had my temporary Insurance Card to give the dealership to complete the paperwork. Steven is incredibly responsive. Whether I call, email, or meet in person, he's always available and gets back to me quickly. It's such a comfort knowing I have an actual person I can reach out to if I ever need help with something quickly or have questions. State Farm has all the modern online tools, but with the added benefit of having someone who truly has your back. Highly recommend!"

"Steven was very patient during our call & clarified anything I was confused about. He has helped me & my family multiple times throughout our insurance journeys with State Farm. I really appreciate him as a worker, he is extremely helpful for any issue you have."

"I’ve been with State Farm since 2000. My experience has always been positive- the reps at my local office have always been supportive and helpful. Addressing my needs in a timely manner and making it a priority. I couldn’t recommend Ken Browns office more!"

"Edit 11/20/25 in response to reply. Your generic response trying to save face does not work. If you had such a safe, respectful, and inclusive environment, you would not be using profane language, yelling at me or anybody who brought up concerns about your behavior as well as Sara’s and anybody else’s in the office. Also, anybody can write a review about an experience they had with this office. You are just someone who does not want to take feedback and admit when you’re wrong. Horrible experience with this office. Ken was very aggressive, judgmental, and dismissed my concerns, and Sara was aggressive and judgmental too. Do not claim to be inclusive and empathetic, only to turn around and abruptly cut someone off, dismiss someone’s concerns, jump to conclusions, and raise your voice. I forwarded my terrible experience to State Farm Insurance Company, and they showed empathy and said they do not condone this office’s behavior. Ken, just because you are an Independent Contractor, does not mean you can say and do whatever you want. You have to answer to a boss, and you’re lucky to have a job."

"Knowledgeable, professional, kind. You cannot find a better agent. We highly recommend Ken and Steven for all of your insurance needs. Thank you, guys! Have a great day."

"Steven was very helpful and courteous. He helped put all my cars under one account and clearly explained the billing for out homeowners policy."

"Steven was a real pleasure to work with on taking care of my car insurance bill over the phone. Very fast and efficient."

"Steven was great, helped me immediately and it was a great experience. Thank you so much Steven."

"Steven was great to work with. Always available, friendly and knowledgeable!"

"This review is written by Linda K. Worked with Steven Leasure who was efficient and courteous. Would highly recommend."

"Sara was awesome to work with. She made the process of changing my insurance from state to state quick & painless. She answered questions I had Very easy to talk to, Very knowledgeable & made sure to let me know I could reach out to her at anytime if needed. THANK YOU AGAIN SARA!😊"

"I forgot to insure my wedding ring before leaving on my honey moon, but Steven was super accommodating and was able to quickly provide a quote and get my policy updated."

"Sara Coleman is very professional while being friendly. She quickly gave me home & auto quotes for policies . Sara is also responsive and gets back to you quickly."

"Steve reached out to me and we discussed my insurance needs. He was able to give me quote that was way cheaper. He was very professional throughout the whole conversation and gave me time to make my decision after our discussion. I highly recommend Steven for anyone looking for an insurance coverage."

"Steven was great from start to finish. He was very professional and definitely knows what he's talking about."

"Steven Leasure was great! Helped me add my husbands vehicle and made sure we got all the discounts we qualified for!"

"Steven made the process easy and convenient. 20 minutes and I got everything I needed. Definitely recommend for anyone considering using them for insurance."