State Farm® Insurance Agent Ken Brown

"Steven helped me with my homeowners insurance policy. He was very thorough in explaining the coverage. He’s always pleasant and committed to my needs."

"Sara answered my call and the paper I needed for my bank was in my email before I had a chance to look!!! Amazing, QUICK service. Thank you is barely enough!"

"Sara Coleman has been amazing! She has made getting renter Insurance for my college son, so easy, despite the frequent "updates" my son keeps adding. Thank you Sara!! Always prompt and professional"

"There When You Need Them 💯"

"I had a great experience working with Steven. He was very knowledgeable and patient while walking me through obtaining a policy for my new home. He also took the time to review my current policies to ensure that my financial portfolio is balanced to cover expenses in case of death. I look forward to working with Steven again and would recommend him to friends and family!"

"I desperately wanted to discontinue my enrollment with my then insurance provider. I shopped around and kept getting the runaround from a myriad of insurance companies. The only insurance broker that actually mailed information to me was Ken Brown's firm. They were highly competitive in a highly competitive market but stood out as the company I was going to go with after several years of less than satisfactory service from previous provider. Thank you Sara Coleman and Ken Brown!!"

"Steven was extremely patient and did not make me feel rushed. It was a delight to work with him."

"I'm giving you guys a 5 star rating because of Steven & Sarah. Two excellent Customer Service Reps. They both always start off with a warm greeting very personable. Listen to what my issue is. Always resolving it in a personal manner. Customer Service means everything to me. How a person receives you & handles your concetns in a personal manner. I love when I call & I get them on the phone. From a scale of 1-5 they both deserve a 100. Knowledgeable
Empathetic & Proactive. I loves these two Reps you are very fortunate to have people like this working for you. Job well done!"

"Steven set me up with insurance on my new car over the phone in a matters of minutes. Great service!"

"Best experience I had with dealing with an insurance company. Sara was great with handling my needs. She's one of the best."

"Steven at Ken Brow State Farm is great, prompts response to all requests and accommodate with all different option for me. Highly recommended."

"Steven was great. He handled my out of state insurance transfer nice and easy."

"Good experience, reasonable price, no complaints. Sara Coleman was very helpful and made the whole process easy."

"Sara coleman was very professional and polite guide me through everything answer all my questions and gave me a good price. I definitely recommend State Farm."

"Steven was my insurance representative. I was shopping for insurance primarily due to All State Insurance not being able to provide me comprehensive coverage for my two trailers. Steven was not only able to give me coverage on the trailers, but he saved me 35% on my home policy and 25% on my auto. He also worked in a umbrella policy for a great annual premium. I left with more coverage and polices for about 20% annually less than All State. Another huge benefit from working with Steven was that every time I call either Steven, or one of the few representative in the office answered and I wasn't on hold nor did I get a random worker to have to explain my needs again. I loved the personal "family" type relationship. Happy customer!!"

"Hi Ken!

I just wanted to take a moment and tell you that Sara Coleman was awesome! Called for a copy of my insurance card while I was renewing my registration and she got that right to me! Helpful and delightful. Whole call was 5 min A-Z. Excellent experience!"

"Sara is always pleasant when you call on the phone and always has the right answers whenever a question arises. There is no one better to take care of you as a policyholder! thank you, Sara!!"

"Had a great experience. Sara made everything extremely easy to switch over my home and auto insurance. Would definitely recommend."

"I had an absolutely phenomenal experience speaking with Sara Coleman. She was patient, articulate, and very thorough when explaining the policies and answering my questions. I felt comfortable speaking with her and feel very confident in the purchase of my policies. Most importantly, I felt like a person, rather than a number. I truly appreciate Sara's help!"

"Sara helped us quickly and efficiently. Thank you!"

"I have been at this agency for a couple years and they are by far the nicest I have ever worked with. I would especially like to mention sarah helping me out and working with my needs and doing so very kindly and informatively."

"I called to add a vehicle and Steven was very helpful"

"Steven is very calm and collected. He is very patient and takes the time to work with you. Would recommend to all getting insurance."

"I have had a great experience with Ken Brown's State Farm Office. Steven was very prompt and helpful with everything. I greatly appreciate the professionalism and responsiveness."

"Steven provided me with excellent customer service. I would highly recommend State Farm to everyone, especially if you ask for Steven."